sixs Responsible Gaming
When entertainment becomes a problem, seeking help is the right path. sixs believes — safe play is good play.
Gaming is for entertainment, not addiction
At sixs, we want every user to enjoy their favourite games — but that enjoyment should never go beyond their control. Whether it is online casino, slots, or sports betting, entertainment should always be the main purpose, not a way to solve financial problems.
Under our Terms and Conditions, all users must be at least 21 years old. This is not just a formality — it is for the user's own protection. sixs never allows minors to open an account or place bets.
Responsible gaming means staying aware of how much you are spending, playing within a set budget, and not making emotionally driven decisions based on wins or losses. Under our Privacy Policy, your account activity is kept secure and your information is never sold to third parties.
If the game starts feeling like a source of stress rather than enjoyment, put your own feelings first. sixs's self-limit tools and our support team are always here for you.
Self-Limit Tools to Stay Safe
sixs gives you full control over your own play. Use the tools below to decide for yourself how much you want to play.
Set a Deposit Limit
Set your own limit on daily, weekly, or monthly deposits. Once that limit is reached, no further deposits can be made until the set period ends.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the system will alert you and help you end the session if needed.
Self-Exclusion
Take a break from your account for a set period — from one week up to permanently. Once this option is activated, logging in will not be possible during that time.
Set a Loss Limit
Set a maximum amount you are willing to lose daily or weekly. Once that limit is reached, betting will stop automatically.
Set a Bet Limit
Set a maximum amount per bet. This is very effective at reducing the risk of placing large bets in an emotional moment.
Cooling-Off Period
If you want to take a break from playing for a few days, activate a cooling-off period. During this time the account remains active but betting will not be possible.
To use these tools, contact sixs via 24/7 live chat or send a request to the support email. Our team is ready to assist in both Bengali and English.
Warning Signs of Problem Gambling
If you notice any of the signs below in yourself or a family member, it is time to seek help.
Watch out for these signs
Ask Yourself
If the answer to any of the questions above is "yes", seeking help is not a sign of weakness — it is a sign of courage.
Where to Turn When You Need Help
Asking for help is simple. Take any path — family, friends, or a professional counsellor.
sixs Live Chat Support
Our support team is available 24 hours a day, 7 days a week in Bengali and English. Request account limits or self-exclusion directly through live chat.
Contact by Email
Write to the support email — any request related to responsible gaming, changing limits, or closing an account will be taken seriously.
Family and Loved Ones
Talk openly with your family. The support of loved ones is the greatest strength in overcoming addiction. Take them into your confidence.
Professional Counselling
For behavioural addiction, seek advice from a mental health specialist or counsellor. This service is available at hospitals or mental health clinics.
sixs's Protection Commitment
sixs is not just an entertainment platform — it is committed to creating a responsible environment. We believe the joy of gaming is only genuine when it is voluntary, informed, and within one's means.
Our technology team regularly monitors unusual patterns of play. If risky behaviour is detected on an account, we may reach out directly. This is not a punishment — it is an expression of our care.
We are strict when it comes to protecting minors. Age is verified at registration and, in suspicious cases, additional identity documents may be requested. If anyone in your household who is under 21 can access your device, make sure your account is password protected.
For full details on all our policies, visit the Frequently Asked Questions (FAQ) page. It has detailed information on responsible gaming, payments, and account management.