Answers to the most asked questions about sixs

Yes, the name on your sixs account must exactly match the registered name on your bKash, Nagad, Rocket or Upay wallet. If the names do not match, your withdrawal may be held up and the verification process may be delayed. So use your correct name when opening your account.

sixs usually requests identity verification before your first withdrawal or when there are large transactions on the account. Verification may also be required for security reasons if unusual login activity is detected or the account is accessed from multiple devices.

Identity verification at sixs is done to keep players' accounts secure and to prevent fraudulent activity. It is a standard security measure for a reputable online platform. Accounts belonging to those under 21 are not verified, because sixs is for adults aged 21 and above only.

If your verification is rejected, first check whether the details you provided are correct — especially your name and mobile number. Then contact sixs 24/7 live chat and find out the reason. Usually resubmitting with corrected details resolves the issue. The support team can assist in both Bengali and English.

No, only one account can be opened per mobile number at sixs. Running multiple accounts is a violation of the terms and conditions and risks having all accounts suspended. Use a single account for safe play.

sixs currently accepts deposits via four mobile wallets — bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳500 for all methods. These methods were chosen for fast and secure transactions so that Bangladeshi players can easily use the wallets they are familiar with.

Log in to your sixs account, go to the Cashier or Deposit option and select Nagad. Send the amount to the designated number and save the transaction reference number. The minimum deposit is ৳500. Your balance is usually credited within a few minutes.

Yes, deposits at sixs via bKash are generally processed quickly. Once payment to the correct number is complete, the balance is added to your account within a short time. If there is a delay or the balance does not appear, contact sixs live chat with the transaction reference number — the team is available 24/7.

The minimum deposit amount at sixs by any method is ৳500. You can start playing sixs slots, live casino or sports betting with this amount. If you deposit ৳500 or more for the first time, you may receive a 120% bonus of up to ৳5,000 (wagering conditions apply).

The minimum withdrawal amount from sixs is ৳800. Withdrawal requests are usually processed within 1 hour. You can withdraw money via bKash, Nagad, Rocket or Upay — any registered method. Before initiating a withdrawal, make sure the name on your wallet matches the name on your account.

If a match is incomplete or declared no-result due to rain or any other reason, the bet is generally considered void at sixs and the stake is returned. However, if a certain number of overs have been completed and the result is determined by the Duckworth-Lewis method, the bet may be settled based on that result.

In the cricket betting section at sixs, you can find various markets including match winner, toss winner, top batsman, highest wicket-taker, total runs (over/under), powerplay runs and innings total. T20 matches also have in-play markets, where you can change or place new bets while the match is in progress.

Yes, at sixs it is possible to place bets on multiple tournaments at the same time — including BPL, IPL, T20 World Cup and Bangladesh Tigers international matches. If there is sufficient balance in your account, you can place separate bets on multiple matches.

Yes, multi bets or accumulators can be placed on cricket at sixs. For example, if three separate selections have decimal odds of 1.50, 1.70 and 1.90, the combined odds are 1.50 × 1.70 × 1.90 = 4.84 (approximately), so a ৳100 bet returns ৳484 — however, all three selections must win; if one loses, the entire bet is lost.

In handicap betting, the weaker team is given a notional run advantage and the stronger team's runs are reduced. For example, if Team A receives a -30 run handicap, 30 is subtracted from their total runs. This makes the market for close contests more interesting and keeps the winning chances of both teams closer together.

Weekly cashback is calculated at a set rate on the net loss, which is arrived at by subtracting total winnings from total losses for the week. For example, if a Gold member's net loss for the week is ৳20,000, the cashback will be ৳20,000 × 0.6% = ৳120. Full details of each tier's benefits can be viewed in the sixs VIP section.

sixs has a total of five VIP tiers — Bronze (up to 0.2% cashback), Silver (0.4%), Gold (0.6%), Platinum (0.8%) and Diamond (1.0%). Cashback is given on the weekly net loss at each tier — the higher the tier, the higher the rate.

sixs VIP members enjoy priority customer service, exclusive offers on special occasions and faster withdrawal processing at higher tiers, in addition to weekly cashback. A personal account manager is also available for members at higher tiers.

sixs VIP tiers are advanced through regular play and sufficient betting activity. The system automatically monitors your activity and promotes you to the next tier once you qualify. Staying consistently active from Bronze through to Diamond is the most effective approach.

Yes, at sixs eligible VIP members receive their weekly cashback automatically in their account at the end of the week. To receive cashback, you must have a net loss for that week — if you have a net gain, cashback will not apply. If you have any questions, let us know via live chat.

At sixs's virtual casino, the live tables cater to different budgets — from low-stake tables to high-limit VIP tables. New players can start at low-limit tables and move to high-limit tables as they gain experience.

Baccarat has three betting options — Player, Banker and Tie. The side whose card total is closest to 9 wins. A small commission is usually deducted on a Banker win. Live baccarat tables from Evolution and Pragmatic Play Live are available at sixs.

Yes, in live dealer games a real human dealer operates real cards or a roulette wheel from a studio, which is shown live on your screen via HD video streaming. Results are completely live and transparent. Games at sixs are run from live studios of Evolution and other top providers.

In live roulette you can bet on numbers from 0 to 36 and on various group bets (red/black, odd/even, 1st/2nd/3rd dozen). The dealer spins the ball and the pocket it lands in wins. Like European Blackjack, roulette is also available at sixs in various variants.

Yes, sixs's live casino works fully in a mobile browser. Smooth video streaming and touch-enabled betting interfaces are available on Android and iOS devices. sixs also has Android and iOS apps for a more convenient experience, available through official channels.